Store

Affiliate Program

FAQ

I signed up - what happens next?

Next, element 5 reviews the information of each newly registered Affiliate and then informs the Publisher. Because the Publisher can either accept a partnership with an Affiliate right away or decide to review the Affiliate's information, there may be a slight delay until you are activated as an Affiliate. The length of this delay depends on how often the Publisher reviews Affiliate information. In any event, we will keep you informed via e-mail as to the status of your request.

Once you have registered and been activated, you will receive your login data for the Affiliate Control Panel. The Control Panel contains detailed information about your partnerships and products. After your account is activated by a particular Publisher, you may then embed links on your Web site and begin to market these products.
In the "Products" section of the Control Panel, you can generate links to particular products or request authorization from the Software Publisher to market other products.
Once you receive authorization from the Publisher, you can initiate two types of sales:

1. You can place a direct link to the Publisher's Web site. Once you have decided which products you would like to market, use the Link Generator in the Control Panel (in the "Products" section) to activate the links from the product pages to the sales system. These links automatically contain your Affiliate ID, thereby ensuring that your sales are recorded. Then these links can then be embedded into your Web site.

2. Place a link to the Publisher's Web site. While this method may not lead directly to sales, it does set a cookie on the visitor's computer that detects whether the visitor becomes attentive to the Web site because of you. In this way, you receive your commission in the case of a sale. To place this type of link, use the Link Generator in the Control Panel.

How can you make sure that all of my referrals are accounted for?

There are two methods to track your sales: You can choose to rely on the affiliate ID, which is contained in your unique order link, or you can have us place a cookie on the user's machine with your affiliate ID stored in it. If the user purchases the software at a later time, the cookie will be recognized and the sale assigned to you.

When will I get paid my commission?

element 5 sends out Payment Reports to affiliates on the 8th of the each month for the previous month's sales.
Payment is then made on the 15th for the previous month's earnings, provided you reach the minimum payment amount of 100 EUR/USD or 70 GBP in commission earnings.

Is there a minimum amount I have to earn in order to receive payment?

Yes, you must earn a minimum of 100 EUR/USD or 70 GBP in commission before payment can be made. If the minimum amount is not reached, the total is carried over to the next month.

How much commission will I receive?

The commission rate for each affiliate will be set by the software publishers themselves. They will indicate their standard commission on their website, or you can see the default commission next to the product name in the product selection list we provide in the Control Panel. You will be informed of any changes in commission by e-mail that occur after activation by a publisher.

Which payment methods and currencies are available for me to receive my payments?

You can receive payments either by check or wire transfer, in USD, EUR or GBP. You can set your preferred payment method in the Control Panel under "Company Data".

I haven't received my payment for last month's sales, what do I do?

There are many reasons that your payment may have not arrived. If you have pre-set a transfer limit and this limit has not been reached, or your balance has not exceeded our lower limit (see question above), the payment will be held until the limit is reached. If you did not define a limit for your payment, or believe your payment may have been held in error, please contact us at affiliates@element5.com. Please be sure to give wire transfers ample time to post to your account!

Are there any costs participating as an affiliate?

There are no monthly or fixed costs to you for participating in element 5's affiliate program.

What information will I receive on my sales?

You have access to sales reports in the Affiliate Control Panel, where you can view your sales and earnings by date. element 5 does not provide the end-user customer's data to you as this remains the property of the publisher of the software.

How should I promote the products?

You can place the referral links anywhere on your website. It is typically a good idea to place them with complementing products or related topics to help generate referrals. Since you have a lot of flexibility with the links, you can also try out different locations of the links on your website to gauge their effectiveness.

How can a terminate a partnership with a software author / publisher?

In your Affiliate Control Panel, you can display all your partnerships in the section "Products". Simply filter by "Partnership exists". For each partnership, you will find a button "Terminate partnership". Then simply remove the links from your website after you submitted your termination request.

Can I adapt the order process to the "look & feel" of my own website?

Yes, you can edit your styles in the Affiliate Control Panel, where you can set a default style for the order process with the element 5 Style Editor.

How do I find products that aren't listed 'Partnership does not exist'?

Your Affiliate Control Panel offers you two new extended and different search options:

• If you would like to search for a specific product, enter the product name in the corresponding filter. In order to make your search request valid, you must enter a minimum of 3 characters.
• You can also search for a specific publisher by entering this value in the second filter.

Please note that not entering any values in the filters will show you only a limited number of products.

Multiple accounts created

Please note that only one Affiliate Control Panel account is necessary for access to all participants in our Affiliate Network. Please continue using your existing account and log-in to the Affiliate Control Panel with your affiliate ID and password to request additional affiliations.

https://secure.element5.com/esales/cp/login/

To request new partnerships, please go to Products > Find and set the filter to "Partnership does not exist" in the Control Panel. Please note that you can integrate product links into your Web site only after publishers have activated your account for their products. You will receive notification by e-mail.